🧪 Active Investigation

AI shifts moat to sales

AI has made building products so easy that the main work for creating a million-dollar company is customer conversations, selling, and finding product–market fit.

I believe AI compresses the build phase, so the critical tasks are talking to customers, selling, and iterating to product–market fit to reach a million-dollar business.

  • AI tools significantly reduce time/cost to build MVP-level software for many products.
  • Distribution, sales, and customer insight are now the limiting factors more often than engineering execution.
  • Most million-dollar businesses can be achieved with small teams if customer acquisition and retention are solved.
  • Observation: with AI assistance, small teams can prototype and ship faster than before, making it easier to reach a usable product quickly.
  • Controlled experiment reported by GitHub: developers using GitHub Copilot completed a coding task ~55% faster than those without it (evidence that AI compresses MVP build time).
  • Field experiment in a large call center found generative AI assistance increased worker productivity (notably improving outcomes for less-experienced workers), suggesting AI can shift bottlenecks from execution to workflow/design and customer-facing work.
  • How much does this vary by industry (regulated sectors, hardware, deep tech) where building is still hard?
  • Does AI also reduce sales/distribution costs enough to change the bottleneck again?
  • What specific go-to-market channels are most leverageable for AI-native products right now?
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by sam